Careers

Dispatch Lead

The Dispatch Lead is responsible for Movement of all loads within the assigned region and Direct communication with the customer service team.

Summary of essential job functions

• Movement of all loads within the assigned region.
• Profitability of the region.
• Direct communication with the customer service team.
• Identify Capacity Shortfalls within Region.
• Approval of all “over” target rate movements (CS function?)
• Assign Carriers to move shipments based on delivery information.
• Profitability: Choose carriers based on service levels and profitability targets.
• Confirm Pickups.
• Confirm Deliveries.
• Dock Scheduling Shipments.
• Make tender rule and system enhancement suggestions.
• Negotiate carrier rates (under targets)
• Ensure all loads are covered that are expected to ship each day.
• Perform other functions deemed necessary by department supervisors.
• Checklist
• Load Movement Activity Reporting.
• Margin Activity Reporting.
• Service Failure Reporting.
• Other duties as required by business needs or as assigned.

Minimum Requirements

• Intermediate skill level with Microsoft Outlook, Word and Excel
• Ability to work flexible schedule
• Must exhibit the ability to work in a collaborative team environment
• Ability to multi-task and understand how to prioritize workload in order of importance.

Minimum Qualifications

• Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

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